We are always more than happy to accept the return of items for any reason within 30 days. We do offer subsidized shipping labels with a cost between $3-$6(which is about half of what you would pay at the retail counter). We do ask that the item is returned to us in the same condition sent so that we are able to resell. In the event an item is returned to us in a condition other than that which it was sent in, the return will be subject to a 20% restocking fee. If there is a problem with an item that you have received, please contact us through www.fastshipoutlet.com so that we can work with you to resolve the problem.